SUPPORT when you need it

Customize a support plan to exactly fit the needs of the business. Choose from business hours, on demand only service to full 24x7x365 support.

Determining the right level of support is critical. Cloud Hozpitality will provide a no-cost assessment report to establish a baseline of requirements and work closely with all stakeholders to find the right balance of support.

 SINGLE SUPPORT SOURCE

Hospitality businesses are technologically complicated. Cloud Hozpitality simplifies this situation by placing knowledgeable and resourceful support professionals as your single source.
​
WiFi, telecom, applications, network infrastructure and more can now be supported through a single, reliable partner that understands and shares your urgency to resolve issues when they arise.

 ON SITE OR REMOTE SUPPORT

In many instances, the most effective support model combines on site presence and remote troubleshooting service.
​
Cloud Hozpitality  caters to this need with tailored support offerings that reflect the need of each property or location.
​
Constant performance monitoring, customer engagement and management oversight ensures that our support teams constantly adapt to meet the needs of your business.

OUR SERVICES

We’ve Big Opportunity

MONITORING

Infrastructure, application and cloud service monitoring from Cloud Hozpitality enables real-time alerting of issues categorized by type and severity.

New levels of visibility into the environment will not only capture outages but also highlight any indications of degradation in performance or service that can be addressed before any negative impact on the business.

VENDOR MANAGEMENT

As a single point of contact, Cloud Hozpitality manages the wide range of vendors and acts as the conduit for all support related activities, ensuring that your employees are not burdened with IT troubleshooting.

Using Cloud Hozpitality IT App will provide dashboard reporting on all support activity, vendor issues and response levels and measure SLAs performance for all relevant companies.

MASS DEPLOYMENTS & ROLLOUTS

Leverage Cloud Hozpitality deployment services to supplement internal resources for a project roll-out, or Cloud Hozpitality will take the initiative from concept to conclusion.
​
In addition to typical infrastructure deployments (workstations, servers, network), Cloud Hozpitality can manage application delivery and special hospitality system activation.

aa-1-min
WHY CHOOSE US

Why People Trust Us

A unique combination of expert services, BESPOKE APPS & SPECIALIZED IT support FOR HOSPITALITY

Delivered by a team of carefully selected industry experts, Cloud Hozpitality offers a full range of professional services including active & passive infrastructure design, hotel opening services, virtual CIO / CTO engagements, security, compliance / performance assessments and network services.

In addition, Cloud Hozpitality is proud to offer unique services to manage new openings and transitions from end-to-end.  For new hotel openings, Cloud Hozpitality will act as the single point of contact, management and coordination for ALL areas of technology. 

This extends far beyond the traditional IT scope to include design of AV, networks, software, security, CCTV, PMS, POS and more under a single agreement. 

Cloud Hozpitality provides in-house application development and  cloud hosting for businesses in multiple industries across the world. The applications that Cloud Hozpitality delivers all start with a simple premise...help people get organized.

An all inclusive, zero-risk, unlimited user subscription is available for many applications that are ready to go:

Cloud Hozpitality has developed a highly specialized managed services offering, designed to comfortably manage the technology support requirements of hospitality clients around the world. 

​

Flexible remote vs. on site service models, flat fee cost programs and support of the entire IT  environment guarantee a comfortable fit for any hospitality business.